Did a ebook immediately disappear out of your Kindle? repair it quick

Abstract

A glitch can take away books from the Kindle, exhibiting an “Merchandise Not Obtainable” message, however no panic wanted.
Delete the offending file, reboot the Kindle by lengthy urgent the sleep/wake button, after which restore content material.
Re-download the ebook from the library to repair the error, or contact Kindle Assist if the problem persists.

The Kindle household of e-readers supply a really spectacular option to learn, irrespective of whether or not

reading comics and graphic novels
. Nevertheless, like several tech machine, they are not immune from glitches, and one notably nasty one has been recognized to completely take away books from Kindle gadgets seemingly with out warning, whereas flashing an “Merchandise Not Obtainable” message on the display screen.

This error appears to happen spontaneously, and might occur whether or not you ship your personal ePub information to your Kindle or buy books straight from Amazon by the Kindle Retailer.

If this occurs to you, fret not. Your content material is not really gone and fixing this problem is definitely pretty simple because of the Kindle’s cloud-saved library. This is repair it in lower than 5 minutes.

As a result of you can be including and eradicating a obtain out of your machine, your Kindle will have to be linked to Wi-Fi throughout this course of.

Amazon Kindle Paperwhite (2024)

$130 $160 Save
$30

Amazon’s new Kindle Paperwhite is its quickest but, with 25 % sooner web page turns. It additionally has a bigger 7-inch show.

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Take away the ebook that’s producing the error message

Eliminate the offending file

Step one in the direction of getting your ebook again is by deleting the offending file out of your machine. To do that, merely faucet the three dots subsequent to the ebook after which choose Take away obtain.

The picture of the ebook will nonetheless be in your Kindle, however it’ll now not try and open the file when you choose it, as an alternative prompting you to obtain it as an alternative. Which you may do finally, however not but.

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Reboot your Kindle

Simply turning it on and off once more will not work right here

As a result of Kindles have such lengthy battery lives, you might not know which you can really energy off, restart, and reboot your machine. To repair this problem, you may must do a full reboot, which solely takes a couple of minutes.

To start out the method, lengthy press the sleep/wake button on the backside of your unit for ten seconds. You will see a pop-up that prompts you to restart your machine or flip the display screen off (as seen above). Ignore this pop-up and proceed holding the button. You will then see the Kindle emblem flash and that is when you may let go of the button. The machine will then reboot, which can take two to 3 minutes, throughout which era you may see a progress bar.

As soon as the reboot is full, you may see your acquainted residence display screen as soon as once more.

Cleaning Kindle screen with orange microfiber cloth.

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Restore your content material out of your library

Now’s the time to hit that obtain button

As soon as your Kindle has rebooted, discover the ebook that was inflicting points and press the three dots on the duvet, opening up the menu. Choose the Obtain choice from the menu and your ebook ought to be restored in only a few moments.

It is uncommon, but when your ebook nonetheless is not opening, and you’ve got bought it from the Kindle Retailer, there could also be a licensing problem. Contact Kindle Assist and if that is certainly the case, you could possibly request a refund for the ebook.